Ways Live Chat Helps Your Site
Live Chat For Local Websites
Local businesses and organizations need to keep up with trends within society and one of those trends is an immediate response. People don’t wait long to get answers from businesses or organizations that they want to work with so with that in mind, live chat is a simple and fast way to help your website conform to those demands.
Very few companies are open 24/7 but their websites are open at all times. This presents a challenge as well as an opportunity. Since we know that websites get traffic at all hours of the day, ReachLocal offers a great solution to convert that traffic into leads. TotalLiveChat is our software system that runs on the website and is managed by our team of experts.
One of the most important and popular services that ReachLocal offers is our TotalLiveChat. Online chat has many great benefits for our local businesses.
- It helps to increase conversions on your traffic. ReachLocal has seen that we’ve gotten a 30% increase in leads when adding chat to our clients’ campaigns.
- It runs 24/7. Your sales staff and office staff go home…our chat agents do not. Chat runs on the site around the clock.
- It can work on mobile and desktop.
- An added benefit of keeping people on your site. Time on site is a ranking signal for your organic placement on Google.
To meet the demands of visitors to our client’s sites, live chat is here to assist in converting more leads. It also helps in your total marketing solution. As people start to research your brand it is vital to convert this traffic so the more someone sees your brand the higher the likelihood that they will pick you. That ability to convert the lead goes up when adding live chat to the website. Local Philadelphia businesses and organizations need to move visitors through the buying cycle as fast as possible before they pick your competitor and chat is this solution. It is also very inexpensive. Plans at ReachLocal for TotalLiveChat, start at $99 a month depending on how much traffic comes to your website.
Live Chat is a great feature to couple with search engine marketing and SEO. Both of these services are about driving traffic to your site. With chat added to search marketing and search optimization, you WILL see an increase in activity.
To learn more about TotalLiveChat, please fill out the form below.